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FAQ

Q

Error Code 6

A
Check the open-circuit voltage of the strings and make sure it is below the maximum DC input voltage of the inverter. If the input voltage is within the permitted range and the fault still occurs, it might be that the internal circuit has broken. Contract the service.
Q

Error Code 33

A
Check the grid frequency and observe how often major fluctuations occur. If this fault is caused by frequent fluctuations, try to modify the operating parameters after informing the grid operator first.
Q

Error Code 34

A
Check the grid voltage and grid connection on the inverter. Check the grid voltage at the point of connection of the inverter. If the grid voltage is outside the permissible range due to local grid conditions, try to modify the values of the monitored operational limits after informing the electric utility company first. If the grid voltage lies within the permitted range and this fault still occurs, please call service.
Q

Error Code 35

A
Check the fuse and the triggering of the circuit breaker in the distribution box. Check the grid voltage, grid usability. Check the AC cable, grid connection on the inverter. If this fault is still being shown, contact the service.
Q

Error Code 36

A
Make sure the grounding connection of the inverter is reliable. Make a visual inspection of all PV cables and modules. If this fault is still shown, contact the service.